Appendix B – Glossary

aftermarket
parts that are not made by the original equipment manufacturer (OEM)
application
specific make, model and year that a part applies to
back order
goods that cannot be filled at the current time due to a lack of available supply
bill of lading
shipping document that contains information about the shipment (prepared by the shipper for the carrier)
Block A Common Occupational Skills
repetitive general skills for many tasks performed by a partsperson that are common across several blocks
Block B Customer Service
tasks involved in meeting customers’ needs
Block C Parts Acquisition
tasks involved in finding and obtaining parts and products
Block D Warehousing and Inventory
tasks involved in the shipping/receiving, storage and management of parts and products
Block E Business Practices
the business and administrative tasks of a partsperson
central billing
billing system that centralizes accounting at one location
consignee
person or company receiving a shipment
consignor
person or company sending a shipment
cores
parts that are returned for re-manufacturing
expedite
to track shipments and intervene in shipping and delivery schedules to meet changing requirements and conditions
FOB (Free on board or Freight on Board – Origin/ Destination):
a term subject to interpretation depending on the individual/company, and their usage of the term. It may be as simple as the shipper or the receiver paying all freight charges. In another example the shipper may agree to pay shipping charges the first leg of the journey where the cargo/item is shipped by air transport, and the receiver is responsible for the second leg of the journey when the cargo/item transfers to another mode of transport such as sea/land delivery.
gondola
a double-sided, free-standing shelving unit
net cost
all costs except provincial and federal taxes. The net price includes costs such as freight, customs/brokerage fees and taxes related to the jurisdiction of origin, for example excise and import taxes.
outstanding order
unreceived order with a known date of delivery
overstock
excess stock over maximum stocking levels
phase-in
criteria used to add a part to inventory
phase-out
criteria used to take a part out of inventory
picking
physically retrieving part from internal inventory
short shipment
quantity of goods received is less than quantity indicated in documentation
sources
locating parts from external suppliers
supersession record
record that updates part number changes
turnover
inventory movement over a specified period of time
turnstile
free-standing, rotating display unit
waybill
shipping document that contains information about the shipment (prepared by the carrier for the receiver)
wholesale customer
a customer who purchases OEM or aftermarket parts at a distinct level of wholesale pricing within the company structure
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