Appendix B – Glossary
- aftermarket
- parts that are not made by the original equipment manufacturer (OEM)
- application
- specific make, model and year that a part applies to
- back order
- goods that cannot be filled at the current time due to a lack of available supply
- bill of lading
- shipping document that contains information about the shipment (prepared by the shipper for the carrier)
- Block A Common Occupational Skills
- repetitive general skills for many tasks performed by a partsperson that are common across several blocks
- Block B Customer Service
- tasks involved in meeting customers’ needs
- Block C Parts Acquisition
- tasks involved in finding and obtaining parts and products
- Block D Warehousing and Inventory
- tasks involved in the shipping/receiving, storage and management of parts and products
- Block E Business Practices
- the business and administrative tasks of a partsperson
- central billing
- billing system that centralizes accounting at one location
- consignee
- person or company receiving a shipment
- consignor
- person or company sending a shipment
- cores
- parts that are returned for re-manufacturing
- expedite
- to track shipments and intervene in shipping and delivery schedules to meet changing requirements and conditions
- FOB (Free on board or Freight on Board – Origin/ Destination):
- a term subject to interpretation depending on the individual/company, and their usage of the term. It may be as simple as the shipper or the receiver paying all freight charges. In another example the shipper may agree to pay shipping charges the first leg of the journey where the cargo/item is shipped by air transport, and the receiver is responsible for the second leg of the journey when the cargo/item transfers to another mode of transport such as sea/land delivery.
- gondola
- a double-sided, free-standing shelving unit
- net cost
- all costs except provincial and federal taxes. The net price includes costs such as freight, customs/brokerage fees and taxes related to the jurisdiction of origin, for example excise and import taxes.
- outstanding order
- unreceived order with a known date of delivery
- overstock
- excess stock over maximum stocking levels
- phase-in
- criteria used to add a part to inventory
- phase-out
- criteria used to take a part out of inventory
- picking
- physically retrieving part from internal inventory
- short shipment
- quantity of goods received is less than quantity indicated in documentation
- sources
- locating parts from external suppliers
- supersession record
- record that updates part number changes
- turnover
- inventory movement over a specified period of time
- turnstile
- free-standing, rotating display unit
- waybill
- shipping document that contains information about the shipment (prepared by the carrier for the receiver)
- wholesale customer
- a customer who purchases OEM or aftermarket parts at a distinct level of wholesale pricing within the company structure